makeSense creates CRM systems according to your requirements. We take into account everything: type of business, features of business processes, system workload, the number of users and required integrations with other systems, from the corporate website to payment systems.
makeSense analyzes Customer’s business processes, identifies optimization points and builds a sequence of processes to establish an efficient CRM system.
Identifying the main flows, similar or interconnected processes, description of functionality, the sequence of works and features of their technical implementation.
Development of software product interface design taking into account the peculiarities of its operation and a technical task.
Development of software components for the CRM system based of the established technical requirement and product design.
Testing is a thorough check of the performance of each CRM element and its integration with the Customer’s resources.
→ CRM system developed by makeSense is not a template product. The CRM system is created for the Customer company individually.
→ Software product development is based on the real business processes of the Customer and is a sequence of tasks that must be solved by the CRM system.
→ Communication with the Customer on all stages of software product design and development. Upon completion of each stage, Customer receives a report on the completed works.
→ During the warranty period, technical support specialists monitor the performance of various system elements and make improvements if necessary. Warranty period is determined by the Agreement. Within the first month after the integration, customer-oriented specialists are obliged to carry out improvements free of charge.